CSR-in-Action developed the first Community Engagement Standards to ensure smooth and effective interactions between Oil and  Gas companies and their host communities. CSR-in-Action was engaged to carry out interventions that would lead to a reduction in oil loss from refinery operations and oil theft.

This research was made possible with the support of Facility for Oil Sector Transformation (FOSTER 2) in Nigeria; an organisation working to promote transparency and accountability in Nigeria’s oil and gas industry and supporting the cause for extensive reforms that will address the complex challenges stalling the development of Nigeria’s extractive sector as a whole.

The Community Engagement Standards

Community Engagement Standards | CSR-in-Action

In actuality, companies do not have any choice but to deliver tangible and sustainable benefits to their access, host and impacted communities. Extractive companies especially, face rising expectations to do more than simply mitigate negative impacts, they are expected to be sources of economic opportunity and to be reliable and trustworthy partners and neighbours. Extractive companies are expected to deliver lasting social and economic benefits to the areas where they have their footprints.

The tool for delivering these tangible and sustainable benefits to communities is the Community Engagement Standards (CES). Sections and provisions of the CES may be translated into a Community Development Agreement (CDA). Over the years, companies have engaged communities and sundry stakeholders, unfortunately with less than inspiring results. This CES is aimed at filling some of the identified gaps in earlier ones. 



Adhering to the highest standard of transparency while collating data was a prerequisite in preparing these reports


Reports were prepared in line with predefined rules of engagement

Stakeholder Engagement

The report comprise multiple engagement from all stakeholders in the sector


Upon careful engagement, analysis and data collation, we encourage that this framework be adopted when engaging stakeholders in the oil and gas industry

Other Reports

This particular paper is the first in the research journey, and it x-rays the conflict management strategies adopted by several oil-rich countries across the world. 

This report documents the various engagements carried out with the identified key stakeholders on the issues of refinery losses and oil theft in the oil-producing states of the Federation of Nigeria. 

Comparative analysis of modular refineries

Strategic assessment of financial viability of government-owned refineries